Consent & Privacy Acknowledgement Flow

Consent sequencing

• Privacy statements and acknowledgements are presented before any personal or sensitive information can be submitted
• Callers must explicitly acknowledge the privacy statement to proceed

Enforcement

• The system does not allow message submission or data entry until acknowledgement is completed
• This removes reliance on verbal consent or agent scripting

Auditability

• Acceptance or decline of acknowledgements is recorded as an explicit session event
• This creates a clear, time-ordered record of consent within the session lifecycle

Risk posture

• Consent is captured at the point of interaction, not retroactively
• The design reduces ambiguity around "implied consent" and misheard verbal acknowledgements

Summary

EOV6 enforces consent before data capture, providing a defensible and repeatable mechanism aligned with compliance expectations in regulated environments.